Appendix B: Error Codes

Code	Message
10	Invalid request format.
15	Account errors detected.
20	No accounts requested.
30	Data exceeds maximum field length.
40	Program ID not found.
45	Field not found.
50	SKU not found.
60	Amount requested outside allowable denomination.
61	Amount requested is not valid for this product.
65	Invalid denomination: Fractional denominations are not allowed for this product.
70	invalid email address.
71	Invalid phone
72	Invalid phone country.
73	Invalid phone or phone country.
74	Phone country is not supported
80	Field is required.
90	Duplicate Client ID.
100	Invalid request value.
110	Field is read only.
120	Reload id is required.
130	Unable to activate card. Please check the current card state.
140	Card is not instant issue.
150	Insufficient funds in account.
160	Unable to set PIN.
170	Values greater than zero not allowed for instant issue products
180	Access to this code has expired
190	Unable to retrieve code
200	Invalid program configuration
201	Identity information cannot be changed on a reload
220	Bank information cannot be changed on a reload
221	Identity information cannot be changed on a reload
222	Unable to update Bank information
250	Debit Card not allowed for the ordered product
300	Invalid country for the ordered product
390	Reward is ineligible for W9 data collection
391	Not eligible to order this product {SKU}. Contact your Account Manager for details.
400	The message content does not match the expected format for this endpoint.
403	IP address rejected.
422	This action is not available for this reward.
500	Transaction failed. Please try your request again.
999	Unknown Error Encountered (Contact API Support).